Tag Archives: governance

Making the Most of Volunteers

Are your volunteers worth their weight in gold, or are they simply weighing you down?

By Laura Edman, Vice President, The Alford Group   Read Laura’s Bio

Have you ever thought to yourself, “Why do I bother with volunteers? It would be so much easier if I just do this myself.”

I admit it; over my 30-plus years as a fundraising professional, that thought has crossed my mind more than once. Yet whenever that happens, I think about the many times during my career when volunteers have made the critical difference between success and failure, between reaching that stretch campaign goal and falling short, or between successfully recruiting that key board member and having them turn down the opportunity.

So, how can you make sure that your volunteers really are worth their weight in gold, instead of being too much trouble to bother with? Here are some tips that might help you and some resources for more information. Continue reading

Optics Matter: Avoiding Red Flags that Undermine Your Fundraising Efforts

By Amy Hines, Senior Vice President, The Alford Group

With the start of an unprecedented intergenerational wealth transfer, not-for-profits have a lot to gain by avoiding any inadvertent pitfalls that deter potential donors from contributing to their efforts. With access to the internet, donors do not have to rely on government scrutiny to avoid unscrupulous charities (Besides, government entities have limited authority as watchdogs). Donors can look for evidence themselves, vetting charities with a tap or a click.

Maintaining integrity is key—but ensuring that an organization’s optics convey that integrity is also essential.

A potential donor’s due diligence before opening her wallet, is likely to take place by heeding to the credo–“follow the money.” While that may in fact be just a line in a movie, it resonates in the philanthropic ether as a sound way to approach investigating an organization’s worthiness.

How do potential donors assess the money trail? There are several logical ways:

  1. Look at the organization’s website to see if financial information is being reported in a transparent way.
  2. Go online to GuideStar, the primary resource for accessing an organization’s IRS 990 and comparing similar organizations.
  3. Go online to Charity Navigator to see how the organization is rated.
  4. Go online to BBB Wise Giving, to check out whether they have been accredited as a trustworthy national organization.

 

It’s important for not-for-profits to manage the optics of their organizations in these four locations. Here’s how. Continue reading

Nonprofit Board Leaders and CEOs: Find excellent board members with these simple tips

By Molly Hansen, Vice President, The Alford Group   Read Molly’s Bio

How to find great, or even good, nonprofit board members is an ongoing challenge. For many nonprofit organizations the board development issue feels especially urgent right now. The competition for good board members is increasing.

The philanthropic environment has nearly recovered from the Great Recession, but many philanthropists are still very cautious about where to invest their dollars, time and energy. Organizations who have been largely supported by government grants and contracts, their long-held intention to diversify their revenue through board members with financial capacity and connections, are now faced with the reality that it’s harder than they thought to find strong board members.

Regardless of the type of nonprofit you serve, its size, or the nature of your board and organizational funding, the following tips will help you get started on a productive path of board development. Continue reading

The Managing of the Not-for-Profit Board

It has been my good fortune to work with hundreds of boards across America in all sectors of the not-for-profit world. Some boards are great, some not so great. Some boards function smoothly, some not so smoothly. And several organizations deliver very well on their missions despite their boards. So, what makes a great board? There are several characteristics, but one important aspect I wish to address today is board management. Boards that are well-managed and organized lead to engaged, high-functioning volunteers.

Earlier in my career, when I was the executive director of a hospital foundation, I served on 3 or 4 other boards outside the hospital. The experience taught me several lessons which helped me work with my own foundation board better.

As a board member I learned to show up for meetings – and noticed when meetings were not very effective. I began to observe my own foundation board’s full meetings and other committee meetings and whether they were exciting, engaging and filled with meaningful strategic discussion and purpose.

I learned to give financially commensurate with my ability and watched how the organization asked for my gift. Did they inspire me to do more, or attempt to guilt me for not doing enough? I learned not to guilt, but to inspire.

When looking at materials, did the organization overwhelm me with data and information, or underwhelm me with not enough information? I learned how to measure the right amount of information flow for each board member especially as it related to their respective role on a committee or as an officer.

I also watched how staff provided servant leadership, always prepared with information, or ready to seek it when it was requested. Being a board member elsewhere, made me a better staff member serving my board.

I learned the importance of hospitality and having a meeting place that was warm, welcoming and prepared for people with the right amount of chairs arranged for maximum participation of attendees. It was also good to have refreshments appropriate for the time of day and length of the meeting.

As our foundation staff grew over the years, I encouraged the staff to become board members in other organizations so that they might learn the same, and even better, lessons to enable them to serve their committee(s) with quality staff support.

Not-for-profit boards have an “ebb and flow.” Like people, they need to take time to refresh and renew, while still embracing the quality “tried and true” aspects of tradition and structure that may have brought success from the past. The not-for-profit board insures that the quality of an organization is sustained for years and years.

Please respond or comment on other key characteristics you have observed that boards have (or should have) and how those characteristics can be fostered, discovered, created and/or renewed in not-for-profit organizations.

I look forward to reading your ideas and insights.

All the best,

Tom